Who we are
Our website address is: https://about.brandhub360.com.
Our physical address and contact info is:
brandhub360/William Pollard & Co Ltd
Oak House, Exeter
EX2 7NU
info@brandhub360.com
+44 (0) 1392 445 333
What personal data we collect and why we collect it
The only personal data we will gather via https://about.brandhub360.com is the information supplied by you via the various contact forms in regards to our product. This may be:
IP Address
Name
Email Address
Phone Number
Information regarding your query into brandhub360 (eg booking a demo or requesting a new package)
How we use your data
The data you have supplied us with via the various forms on https://about.brandhub360.com will be used in regards to your query, your new/existing brandhub360 installation or its original context.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
We’d like to notify all users that this website uses cookies. Cookies are small text files that are temporarily stored on your computer when visiting websites and are necessary for the normal operation of most sites. They help to ensure our users get the most out of our website, for example by helping to reduce how long it takes to load a page or remembering your viewing preferences from a previous visit. If cookies are de-activated, it may prevent you from using parts of the website.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you dismiss our Book a Demo prompts a cookie will be stored for 5 days. This does’t contain any personal info.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics & Live Chat Facilities
https://about.brandhub360.com utilises Google Analytics and Tawk.to for live chat. Some data may be shared with these services, to find out more please view their respective policies:
Google Analytics
Tawk.to.
Who we share your data with
The data you provide us with will be shared internally only.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, or have used a contact form you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments or contact forms may be checked through an automated spam detection service.
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